Registration questions

How can you register?

In order to register you must access the “Register” button, located in the upper right part of the web, and fill out all the required fields. Then you accept the terms and conditions to finalize registration. If data are not correct, activation of the account will be delayed. Therefore, we recommend reviewing the entered data before finalizing registration.

For security reasons, the user will be required to validate and certify his/her data by means of a banking receipt and/or copy of his/her identity document. If at any time there is a change in data entered by the user, it must be notified as soon as possible to prevent future conflicts.

You can only open one user account. You may temporarily play with an active account after registration, but for it to be fully active you must send us a copy with the requested documentation within the maximum term of a month as from the day of your registration.

Registration standards

  • You must be of legal age to register on the portal.
  • You can only have one user account.
  • We will not allow a user name that may be offensive or immoral.
  • We recommend that you change your password in a period of less than 6 months.

You have registered, but you cannot access your account

If you are registered and you cannot access your account, after checking that all data that you have entered are correct, contact our Customer Service.

What can you do if you do not remember your password or your user name?

In the case of not remembering your password or your user name, contact Customer Service.

How can you change your profile data?

You can only change the language and the telephone number. For any other change, please contact Customer Service.

What to do if you do not remember the answer to your security question?

If you have forgotten the answer to your security question, contact Customer Service.

Is registration free?

Yes, the registration is completely free. We allow you to play for real money or with virtual money (you may only play with virtual money in Slots or Casino. Sports bets do not have the virtual money option).